Information We Collect
- Contact information such as name, phone number, email, and delivery address.
- Account, order, payment-status, support-ticket, and shopping-preference information.
- Technical information such as browser type, device information, cookies, and website usage data.
How We Use Information
- To process orders, provide delivery, issue invoices, and manage returns or warranty requests.
- To improve the website, personalize shopping features, prevent fraud, and provide customer support.
- To send service messages and, where permitted, promotional communications.
Cookies & Analytics
We may use cookies and analytics tools to remember preferences, understand website usage, maintain sessions, measure performance, and improve marketing effectiveness.
Information Sharing
Information may be shared with payment providers, logistics partners, authorized service partners, technology vendors, or legal authorities when required to complete a service or comply with law.
Security
We use reasonable administrative and technical safeguards to protect customer information. No online system can guarantee absolute security, so customers should also protect their account credentials.
Your Choices
- You may update account information through your profile.
- You may request help regarding personal information through customer support.
- Marketing preferences can be changed where subscription controls are available.
Contact
For privacy-related questions, contact support@pixonext.com or call 16700 during support hours.